Smartphone app to improve mobility

By Daniel Leighton
CEO Inclusion Melbourne, VIC

People with intellectual disabilities often face high transport and mobility costs from using taxis and group buses to get around.

While there are over 70 smart phone apps available to support people with a disability, none focus on transport and mobility.

We wanted to change this.

The Telstra Everyone Connected grant provided us with the funding to launch a pilot mobility smart phone app.

Designed to help people with a disability navigate their way around their local area, the app will be presented in a simple and easy to follow manner.

We found that using Google Maps was too complicated so we wanted to make the screen design clearer through the use of arrows pointing in the right direction and other signage.

The app will feature pre planned routes with visual lay points that are easily recognised by the individual and sound alerts for positive reinforcement when passing locations and milestones.

A GPS will be incorporated so carers can track movements as well as be given the option to turn on SMS messaging for when the individual passes certain points along the route.

The app will aim to help people with a disability get around with ease, increase their independence, reduce financial costs and give peace of mind to the carers.



Inclusion Melbourne is Victoria’s oldest day service for people with an intellectual disability, they have been providing personalised support since 1948.

Inclusion Melbourne is developing a proof of concept app and if successful will be aiming to source funding and support for a full scale smartphone app to be developed.

Location: Melbourne, VIC

Target: 562

Duration: 2013 – 2014

Outcome: a pilot mobility app

More Information:



In 2012, to celebrate its 10th anniversary, the Telstra Foundation made 100 Everyone Connected grants to community groups to improve digital inclusion by connecting disadvantaged children and young people to the internet, building their online skills and promoting cyber safety.